{"xsrfToken":"dc88f5f00823820fa7b26a4b14467c883d0446c3_lout","branding":{"id":"17","key":"sdf","name":"Support WEB & Apps","portalBaseUrl":"/servicedesk/customer/portal/17","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/17/15","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#0d0f29","headerLinkHoverBGColor":"#0d0f29","headerBadgeColor":"#0d0f29"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/e78e9de9-be3d-4f3f-95f3-319646775f7f/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJkMWM0ZDI5ZC1mZWQyLTRmNTUtOGExZC1kZTUzMTU0YjhjYTIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmU3OGU5ZGU5LWJlM2QtNGYzZi05NWYzLTMxOTY0Njc3NWY3ZiI6WyJyZWFkIl19LCJleHAiOjE3NDM1NTY1MDksIm5iZiI6MTc0MzU1NTkwOX0.d5uRkG7euW5oOO-2SZ0J5iTwDiF36d54xPunzx8JlnY&client=d1c4d29d-fed2-4f55-8a1d-de53154b8ca2&mode=fit","logoId":"e78e9de9-be3d-4f3f-95f3-319646775f7f","isLogoAvailable":true,"helpCenterTitle":"Bienvenue dans Centre de support","sharedPortalName":"Centre de support","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"localeDisplayName":"English (United States)"},"fr-FR":{"helpCenterTitle":"Bienvenue dans Centre de support","sharedPortalName":"Centre de support","localeDisplayName":"French (France)"},"en-GB":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United Kingdom)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-GB","userLanguageTag":"en-GB","portalThemeColor":"#004686","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/1c2307e1-ab9f-42ae-85fe-26b7e8907f1d/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJkMWM0ZDI5ZC1mZWQyLTRmNTUtOGExZC1kZTUzMTU0YjhjYTIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjFjMjMwN2UxLWFiOWYtNDJhZS04NWZlLTI2YjdlODkwN2YxZCI6WyJyZWFkIl19LCJleHAiOjE3NDM1NTY1MDksIm5iZiI6MTc0MzU1NTkwOX0.xzojYGIDkQxStpeZmY4mJTDpr7Gu68lhv9wLd18nSQ0&client=d1c4d29d-fed2-4f55-8a1d-de53154b8ca2&height=300&mode=fit","bannerMediaApiFileId":"1c2307e1-ab9f-42ae-85fe-26b7e8907f1d","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"17","key":"sdf","projectId":10793,"serviceDeskId":17,"name":"Support WEB & Apps","description":"<p>Bienvenue&nbsp;! Vous pouvez soumettre une demande pour Support Digital FFF à l'aide des options proposées.</p>\n<p>Si votre demande concerne l'un des sites e-commerce de la FFF, merci de contacter:</p>\n<ul class=\"alternate\" type=\"square\">\n <li>boutiquefff@fanaticsretailgroup.com pour la boutique en ligne</li>\n <li>billetterie@fff.fr pour la billetterie en ligne</li>\n <li>supporters@fff.fr pour le Club des Supporters</li>\n <li>academie-clairefontaine@fff.fr pour les stages FFF Academie.</li>\n</ul>","portalBaseUrl":"/servicedesk/customer/portal/17","reqTypes":[{"id":"463","name":"Je souhaite faire une réclamation\t","descriptionHtml":"","callToAction":"Je souhaite faire une réclamation\t","introHtml":"","icon":11450,"iconUrl":"https://fffdsi.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11450","groups":[132],"key":""},{"id":"467","name":"Je souhaite modifier mon compte FFF\t","descriptionHtml":"","callToAction":"Je souhaite modifier mon compte FFF\t","introHtml":"","icon":11464,"iconUrl":"https://fffdsi.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11464","groups":[132],"key":""},{"id":"468","name":"Je souhaite signaler un bug\t","descriptionHtml":"","callToAction":"Je souhaite signaler un bug\t","introHtml":"","icon":11453,"iconUrl":"https://fffdsi.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11453","groups":[132,145,144,140,139],"key":""},{"id":"447","name":"Demande via e-mail\t","descriptionHtml":"","callToAction":"Demande via e-mail\t","introHtml":"","icon":11459,"iconUrl":"https://fffdsi.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11459","groups":[],"key":""},{"id":"523","name":"Je rencontre un problème sur la Billetterie","descriptionHtml":"","callToAction":"Je rencontre un problème sur la Billetterie","introHtml":"","icon":11482,"iconUrl":"https://fffdsi.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11482","groups":[],"key":""},{"id":"522","name":"Je rencontre un problème sur la Boutique","descriptionHtml":"","callToAction":"Je rencontre un problème sur la Boutique","introHtml":"","icon":11482,"iconUrl":"https://fffdsi.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11482","groups":[],"key":""},{"id":"524","name":"Je rencontre un problème sur le Club des Supporters","descriptionHtml":"","callToAction":"Je rencontre un problème sur le Club des Supporters","introHtml":"","icon":11482,"iconUrl":"https://fffdsi.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11482","groups":[],"key":""},{"id":"469","name":"Je souhaite modifier mon compte FFF","descriptionHtml":"","callToAction":"Je souhaite modifier mon compte FFF","introHtml":"","icon":11446,"iconUrl":"https://fffdsi.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11446","groups":[],"key":""}],"reqGroups":[{"id":139,"name":"Application mobile myFFF\t"},{"id":140,"name":"Application mobile Équipe de France\t"},{"id":144,"name":"Portail Clubs"},{"id":145,"name":"Portail des Officiels / App Officiels"},{"id":132,"name":"Nos services digitaux\t"}],"orderMapping":{"141":[523],"143":[522],"142":[524],"126":[467,469],"144":[468],"145":[468],"132":[468,463,467],"140":[468],"139":[468]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"6bdf0d16-d93c-33c6-acc6-08e6f8aca5c4","appLinkName":"System Confluence","appLinkUrl":"https://fffdsi.atlassian.net/wiki","spaceKey":"SDF","spaceName":"Support Digital FFF","spaceUrl":"https://fffdsi.atlassian.net/wiki/spaces/SDF","isServer":false},"labels":[],"projectKey":"SW","serviceDeskId":17,"kbLinkDomainURLs":["https://fffdsi.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":17,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SW","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"French (France)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJkMWM0ZDI5ZC1mZWQyLTRmNTUtOGExZC1kZTUzMTU0YjhjYTIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwNzkzIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDM1NTcxMDksIm5iZiI6MTc0MzU1NTkwOX0.fc7J82-vU8Gz2ooH6eGhnVQ-rHONUARqqyKiiy8bnsc","targetCollection":"upload-project-10793","endpointUrl":"https://api.media.atlassian.com","clientId":"d1c4d29d-fed2-4f55-8a1d-de53154b8ca2","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"reqCreate":{"id":468,"projectId":10793,"form":{"name":"Je souhaite signaler un bug\t","descriptionHtml":"","callToAction":"Je souhaite signaler un bug\t","intro":"","instructions":"","icon":11453,"iconUrl":"https://fffdsi.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11453","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10539","fieldConfigId":"10981","label":"Adresse e-mail du compte FFF utilisé (facultative)\t","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Résumé","description":"","descriptionHtml":"","required":true,"displayed":false,"presetValues":["Signaler un bug"]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:float","fieldId":"customfield_10540","fieldConfigId":"10982","label":"Numéro de licencié(e) (facultatif)\t","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Description du bug rencontré\t","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Pièce jointe (facultative)\t","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/17/create/468","requestValidateBaseUrl":"/servicedesk/customer/portal/17/validate/468","calendarParams":{"firstDay":1,"date":"2025-04-02T03:05:10+0200","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJkMWM0ZDI5ZC1mZWQyLTRmNTUtOGExZC1kZTUzMTU0YjhjYTIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwNzkzIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDM1NTcxMTAsIm5iZiI6MTc0MzU1NTkxMH0.aqMx3oVQelqNxp_j7p4T7WPHDDDYwR0aqhf_KhskpLo","targetCollection":"upload-project-10793","endpointUrl":"https://api.media.atlassian.com","clientId":"d1c4d29d-fed2-4f55-8a1d-de53154b8ca2","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=fffdsi","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"dc88f5f00823820fa7b26a4b14467c883d0446c3_lout","baseUrl":"https://fffdsi.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://fffdsi.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"d1c4d29d-fed2-4f55-8a1d-de53154b8ca2","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"e3074e21b7aa48639759cbaa4dd3ef48","siteDefaultLanguageTag":"en-GB","featuredValues":{"multiHelpCenterEnabled":true,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":true,"helpCenterCustomizationEnabled":true},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}